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Results for workplace violence (canada)

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Author: Asgarova, Sevinj

Title: Evaluation of the Code White Program to Reduce Workplace Violence At St. Paul’s Hospital

Summary: This evaluation report presents findings from the evaluation of the Code White Program at St. Paul’s Hospital. The focus of the research study was to learn more about the relationship between Code White training and response in order to strengthen the implementation of the program. Staff at St. Paul’s Hospital, who had attended Code White training and who had been involved in Code White incidents, were surveyed to identify their experiences of violence and aggression in the workplace, their receipt of training, the adequacy and relevance of the training in response to the incidents with which they were involved. An anonymous semi-structured questionnaire was sent out to the staff at St. Paul’s Hospital with the assistance of Providence Health Center. Quantitative data were analyzed by SPSS and thematic content analysis was done for the qualitative data. One-way and two-way ANOVA statistical procedures and Chi-square tests were used to analyze the quantitative data. Overall, a relationship between the training and preparedness level of staff to deal with crisis situations was established. However, age of the staff (as a proxy for experience) did not appear to have any impact on their preparedness level. The staff who received NCPI training demonstrated ability to apply training techniques. Techniques addressed in training and used most often by staff include the timely provision of medication; limit setting; verbal de-escalation; and diversion. Additional findings about the differences across job classifications and units in the use of any relevant training techniques, as well as the impact of workplace violence on the employees and staff produced suggestions for effective implementation of the program. Respondents expressed their desire for ongoing training with refreshers with respect to Code White Training. It was suggested that better resourcing, facilitating better communication and collaboration among staff teams, offering joint trainings for staff teams (particularly, for nursing and security), increasing security presence and increasing medical intervention should be priorities for effective implementation of the Code White Program.

Details: New Westminster, B.C.: Justice Institute of British Columbia, Centre for Prevention and Reduction of Violence, Office of Applied Research & Graduate Studies, 2012. 49p.

Source: Internet Resource: Accessed August 5, 2013 at: http://www.jibc.ca/sites/default/files/research/pdf/Code-White_Report.pdf

Year: 2012

Country: Canada

URL: http://www.jibc.ca/sites/default/files/research/pdf/Code-White_Report.pdf

Shelf Number: 129512

Keywords:
Hospitals
Workplace Crime
Workplace Violence (Canada)